FAQ

It's easy and beginer-friendly to start dropshipping business with Ship To The Moon. Click the “Get Started” button on our website, create a free account, and connect your store (Shopify, WooCommerce, Etsy, or custom site). You can instantly choose and sync products to your store, set your pricing, and let our global fulfillment network handle the rest — from sourcing to shipping to your customer.

Yes — Ship To The Moon supports one-click integration with major e-commerce platforms, including Shopify, WooCommerce, Etsy, and custom-built stores.
Once connected, your store's orders, inventory, and tracking numbers automatically sync to our system.

This allows you to:

• Automate global order fulfillment
• Track shipments in real time
• Manage multiple stores from one dashboard
• No coding required — simply log in, connect your store, and start selling.

Finding winning products is easy with Ship To The Moon. With our strong connections with the suppliers, our dedicated sourcing team can help you find any product you want — simply share a photo or link. Or you can ask for recommendation from our experienced account manager.

Ship To The Moon provides worldwide dropshipping fulfillment, covering major markets in the U.S., U.K., Canada, Europe, and Australia. For the countries not listed below, our supply chain specialist will help you check the detailed shipping time according to your condition. We work with top-tier carriers to ensure fast, trackable delivery for every order.

Estimated shipping times:

• United States: 6–12 working days
• Canada: 6–10 working days
• United Kingdom: 4–8 working days
• Australia: 6–10 working days
• Europe: 5–15 working days

Note: Delivery times may vary slightly due to local customs and logistics.

We operate strategically located warehouses across China, the United States, and Europe to shorten delivery times and improve product quality control.

Each warehouse uses automated scanning systems for product inspection and real-time inventory tracking, ensuring smooth dropshipping fulfillment and reduced return rates.

Yes! We provide free and secure warehouse storage in China, the U.S., and Europe for qualified sellers.

Just contact us and we will give you great deals and storage management with options of China, Europe, and USA warehouses. Your stocks are secure and insured, with notifications for restocking needs. You can also track your inventory quantities.

This means you can run a zero-inventory dropshipping business while still enjoying efficient order fulfillment.

Absolutely. Ship To The Moon offers custom branding services — including private label, printed packaging, and also print-on-demand (POD) options.

We even support Kickstarter product branding and design with no minimum order quantity (MOQ). With our one-stop branding and dropshipping fulfillment, you can build a recognizable brand while keeping operations simple.

You can easily top up your account balance via multiple secure payment methods, including wire transfer, ACH, major credit cards, or Payoneer.

Once funded, you can pay for your orders directly through your Ship To The Moon dashboard — simple, fast, and transparent.

If you encounter any issues — such as missing items, delays, or damaged shipments — our dedicated customer service team is ready to help.

Just submit a support ticket within your account or contact your account manager, and we'll respond promptly to resolve your concern.

Ship To The Moon isn't just another dropshipping platform — it's an all-in-one global fulfillment partner designed for serious e-commerce sellers.

Unlike typical suppliers that only handle sourcing, we provide:

• Global warehouse coverage (U.S., EU, and China)
• Branding and packaging services — even for small orders
• Real-time inventory sync and automatic order processing
• Shopify, WooCommerce, and Etsy integrations for seamless workflow
• Dedicated account support for sourcing, logistics, and after-sales

Our mission is to help sellers scale faster, smarter, and with zero inventory risk.

Create A Free Account Now.