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We are not only handle your shipments, but also your queries, you will receive our reply within (time).

Community

Ship To The Moon

@shiptothemoon

Ship To The Moon

@ship_moon_

Ship To The Moon

Community

Ship To The Moon

@shiptothemoon

Ship To The Moon

@ship_moon_

Ship To The Moon

FAQ & Guides

1. How do I start?

Click the “REQUEST PRICING” button on the upper right corner, complete the survey, and you will be redirected to the next steps to create your account! 

2. Which countries do you ship to? What is the shipping time?

We can ship all over the world! With our special contracts with the well-known shipping companies, we can provide world-class logistics with tracked & insured shipments. We are working with DHL, USPS, UPS, YunExpress, just to name a few.

3. Do you provide free storage?

Absolutely! Just contact us and we will give you great deals and storage management with options of China, Europe, and USA warehouses. Your stocks are secured and insured, and you will be notified if restock is needed.

4. Do you provide product branding?

We offer versatile branding services, including custom printed pacakge, print on demand or even kickstarter product design. All these can be done without any minimum order quantity!

5. How are you different from other Dropshipping companies?

Click the links down below to our compare pages and see our advantages in the industry! Aliexpress, CJdropshipping.

6. Where are your warehouses?

We have numerous warehouses in China, Europe and USA, all ready to help you grow your business. State-of-the-art product scanners are installed in these warehouses to execute quality control.

7. How can I pay for my orders?

Once you create an account, all you have to do is to top up your Ship to the Moon account via wire transfer, ACH, credit card, or Payoneer. After charging your account, you can use the balance to pay for your orders!

8. Can I have an account manager?

Yes! Once we help you grow to a certain point, we will have a team at your disposal to get things done! From product sourcing to personalized marketing advices, you can count on us!

9. What do I do if I have problems with my order?

Simple, we have a customer service team working tirelessly to solve your issues! Just submit a support ticket within your account and we will reply ASAP.

10. How do I find products to sell?

With our strong connections with the suppliers, our dedicated sourcing team can help you find any product you want with just product pictures and links. Or you can ask for recommendation from our experienced account manager.