Launch your dropshipping journey today – Your first sale is closer than you think!
Questions?
Our Specialists are Ready to Help
We don’t just handle your shipments to the moon (and beyond)—we care about your questions, too. Whether it’s a tiny detail, a big idea, or something in between, our team is ready to help.
Dropshipping Support Hub
Tutorials, step-by-step guides, and 24/7 help center support to streamline logistics, resolve orders, and grow your business.
Help Center
Help Center is packed with step-by-step guides, FAQs to support your dropshipping journey. No confusion, no delays—just reliable self-serve support at your fingertips.
Video Tutorials
Learn everything you need to run a successful dropshipping business with our easy-to-follow system tutorials. From product sourcing to order fulfillment and branding, we guide you through each stage with videos, walkthroughs, and tips.
FAQs
Your Comprehensive Guide to Hassle-Free Dropshipping Business
How do I start Dropshipping with Ship To The Moon?
Click the “Get Started” button in the upper right corner or in the page, you will be redirected to the next steps to create your account!
Which countries do you ship to? What is the shipping time?
We ship products worldwide! However, some areas may be beyond our reach. If you're unsure about your location, contact us to confirm. Thanks to our special contracts with renowned shipping companies, we offer world-class logistics with tracked and insured shipments.
- United States: 6-12 working days
- United Kingdom: 4-8 working days
- Australia: 6-10 working days
- Canada: 6-10 working days
- Europe: 5-15 working days
Do you provide free storage?
Absolutely! Just contact us and we will give you great deals and storage management with options of China, Europe, and USA warehouses. Your stocks are secure and insured, with notifications for restocking needs. You can also track your inventory quantities.
Do you provide product branding?
We offer versatile branding services, including custom printed package, print on demand or even Kickstarter product design. All these can be done without any minimum order quantity!
Where are your warehouses?
We have numerous warehouses in China, Europe and USA, all ready to help you grow your business. State-of-the-art product scanners are installed in these warehouses to execute quality control.
How can I pay for my orders?
Once you create an account, all you have to do is to top up your Ship to the Moon account via wire transfer, ACH, credit card, or Payoneer. After charging your account, you can use the balance to pay for your orders!
What do I do if I have problems with my order?
We have a customer service team working tirelessly to solve your issues! Just submit a support ticket within your account and we will reply ASAP.
How do I find products to sell?
With our strong connections with the suppliers, our dedicated sourcing team can help you find any product you want with just product pictures and links. Or you can ask for recommendation from our experienced account manager.