How is the shipping rate calculated?

Documentation Tree

How does Ship To The Moon work?
Office business hours
How to Create a Ship To The Moon Account
What languages are supported?
What Is a Dropship Order?
How to Reset Your Password?
How to Define Multiple Roles?
How to Add Users?
How to Source Products?
How to Choose & Publish a Product to Your Store?
How to Track Inventory?
Do You Support Product Branding / Customization?
How do I add funds to my account?
How much does Ship To The Moon cost?
Do You Support Multi-Currency Settlement?
What Payment Methods Do You Support?
How is the shipping rate calculated?
Where is your warehouse located?
Where do your products ship from?
How long is the processing time?
Refund and Replacement Policy Guide
How to Start AutoFulfillment in STTM?
What is Auto Fulfillment?
How to Export Invoices?
How to Sync Orders?
What are the estimated shipping times?
How to Connect Your Shopify Store?
How to Connect Your WooCommerce Store?
How to Connect Your Etsy Store?
How to Connect Other Stores?
How to Join the Affiliate Program?
What is the commission rate for affiliates?
How to Withdraw Your Commission?

Shipping rates are calculated based on several factors, including product weight, package dimensions, destination country, packaging requirements, and the selected shipping method.

Actual Weight vs. Volumetric Weight

For lightweight but bulky products, carriers may charge based on volumetric (dimensional) weight rather than actual weight. This is a standard industry practice because larger packages occupy more shipping space.

To help you estimate costs more accurately, the shipping weight displayed for products may already include volumetric weight considerations.

Why Can Shipping Rates Change?

Shipping rates are dynamically updated based on real-time logistics conditions. Factors that may affect the final shipping cost include:

  • Product size and weight
  • Warehouse location and inventory availability
  • Destination country or region
  • Shipping method selected
  • Carrier pricing adjustments and seasonal demand

Because of these factors, shipping rates may occasionally fluctuate.

Which Shipping Cost Is Final?

We continuously update shipping rates to reflect the latest carrier pricing and logistics conditions. The shipping cost displayed during order processing is the most accurate rate available and should be used for your final order and profit calculations.

Our goal is to provide transparent, market-based shipping costs with no hidden fees, helping you price your products and manage margins more confidently.