What Is a Dropship Order?
A dropship order is a customer order that is fulfilled directly by a supplier instead of the online store that sold the product. In the dropshipping business model, the seller does not keep inventory or
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What Payment Methods Do You Support?
Ship To The Moon supports multiple secure and flexible payment methods to accommodate sellers from different countries and business stages. You can choose the option that best fits your location, payment habits, and funding needs.
Do You Support Multi-Currency Settlement?
Yes, we support multi-currency settlement. To accommodate customers from different countries and regions, we have established multiple international bank transfer accounts, enabling payments in a wide range of major and regional currencies via Bank Transfer
Do You Support Product Branding / Customization?
Yes, Ship To The Moon supports supports product and package branding, including White Label and Private Label customization. You can upload your logo, design product packaging, create branded inserts, and customize shipping packaging directly in
What are the estimated shipping times?
Shipping times depend on the shipping method you choose when placing your order. We work with multiple logistics partners to ensure the best balance between cost and speed for global dropshipping fulfillment. Affordable and Fast
How to Sync Orders?
Syncing orders in Ship To The Moon ensures your store’s latest order data (new purchases, status updates, customer details) automatically matches Ship To The Moon’s system—eliminating manual data entry, reducing fulfillment errors, and keeping your
How to Export Invoices?
Ship To The Moon makes it easy to generate and export invoices for your orders. Follow these steps to access and download invoice documents: Step 1: Navigate to the Orders Page Step 2: Select Orders
How to Track Inventory？
Ship To The Moon’s Inventory page gives you real – time visibility into your product stock levels, warehouse locations, and availability. Follow these steps to track and manage your inventory: Step 1: Access the Inventory Dashboard Step
What is Auto Fulfillment?
Auto Fulfillment is a feature in Ship To The Moon (STTM) that automates your entire order fulfillment process for dropshipping—from receiving orders to shipping them out—with no manual intervention. How It Works for Dropshippers When a customer
How to Start AutoFulfillment in STTM?
AutoFulfillment automates your order fulfillment process—a game-changer for dropshippers. It cuts out manual work, ensures orders are processed and shipped accurately and promptly, saves you countless hours, improves customer satisfaction with on – time deliveries,