How to Connect Your Shopify Store?

Documentation Tree

How does Ship To The Moon work?
Office business hours
How to Create a Ship To The Moon Account
What languages are supported?
How to Reset Your Password?
How to Define Multiple Roles?
How to Add Users?
How to Source Products?
How to Choose & Publish a Product to Your Store?
How to Track Inventory?
Do You Support Product Branding / Customization?
How do I add funds to my account?
How much does Ship To The Moon cost?
Do You Support Multi-Currency Settlement?
What Payment Methods Do You Support?
How is the shipping rate calculated?
Where is your warehouse located?
Where do your products ship from?
How long is the processing time?
Refund and Replacement Policy Guide
How to Start AutoFulfillment in STTM?
What is Auto Fulfillment?
How to Export Invoices?
How to Sync Orders?
What are the shipping times?
How to Connect Your Shopify Store?
How to Connect Your WooCommerce Store?
How to Connect Your Etsy Store?
How to Connect Other Stores?
How to Join the Affiliate Program?
What is the commission rate for affiliates?
How to Withdraw Your Commission?

Follow these steps to link your Shopify store with Ship To The Moon (STTM) for seamless dropshipping fulfillment:

Step 1: Access the Store Connection Page in STTM

  1. Log in to your STTM dashboard.
  2. In the left-hand menu, click Store.
  3. Under “Connect to Your Store”, find and click the Shopify button.
Connect Shopify Store Shi To The Moon

Step 2: Navigate to the Shopify App Store

After clicking Shopify, you’ll be redirected to the Shopify App Store page for “STTM: Dropshipping & Sourcing”.

  • If you’re not logged into Shopify, click first Log in (top-right corner) and enter your Shopify store credentials.
Shopify App STTM
Shopify Login

Step 3: Install the STTM App

  1. On the STTM app page, click the black “Install” button (left side of the screen).
  2. Shopify will prompt you to authorize STTM to access your store data (e.g., orders, products, inventory). Click “Install app” to confirm.

Step 4: Verify the Connection

Once installed:

  • You’ll be automatically redirected back to your STTM dashboard.
  • In the Store section, your Shopify store will appear in the connected stores list, showing a status “Enable”.
Shopify Store Connection - Shiptothemoon

What Happens Next?

  • Product Sync: STTM will start syncing your Shopify products (manage this in the Products tab).
  • Order Automation: New Shopify orders will auto-sync to STTM for fulfillment.

Troubleshooting

  • Installation Errors: Make sure your Shopify account has permission to install apps (check with your store admin).
  • No Redirection: If stuck on the Shopify login page, clear your browser cache and retry.
  • Connection Issues: Reach out to STTM support via the dashboard chat for assistance.

Now your Shopify store is connected—start using STTM’s global fulfillment network!

FAQ

  1. How do I know if my Shopify store is successfully connected?

    After installation, you’ll return to your STTM dashboard automatically. In the Store section, your Shopify store will appear in the connected list with a status showing Enable.

  2. What happens after my Shopify store is connected?

    Product Sync: STTM will sync your Shopify products (you can manage this in the Products tab).
    Order Automation: New Shopify orders will automatically sync to STTM for fulfillment.

  3. What should I do if my Shopify store isn’t connecting properly?

    If the connection doesn’t appear or sync isn’t working, reach out to STTM Support through the dashboard chat, and the team will help you troubleshoot.