Where do your products ship from?

Documentation Tree

How does Ship To The Moon work?
Office business hours
How to Create a Ship To The Moon Account
What languages are supported?
How to Reset Your Password?
How to Define Multiple Roles?
How to Add Users?
How to Source Products?
How to Choose & Publish a Product to Your Store?
How do I add funds to my account?
How much does Ship To The Moon cost?
How is the shipping rate calculated?
Where is your warehouse located?
Where do your products ship from?
How long is the processing time?
Refund and Replacement Policy Guide
How to Start AutoFulfillment in STTM?
What is Auto Fulfillment?
How to Connect Your Shopify Store?
How to Connect Your WooCommerce Store?
How to Connect Your Etsy Store?
How to Connect Other Stores?
How to Join the Affiliate Program?
What is the commission rate for affiliates?
How to Withdraw Your Commission?

Products ship from the warehouse closest to your customer’s location (based on your target market and inventory availability):

  • For North American customers: Orders typically ship from our U.S. warehouses.
  • For European customers: Orders ship from our UK or Germany facilities.
  • For Asian customers: Orders ship from our China warehouses.
  • For other regions: Orders ship from our China warehouse hub or the nearest available facility.

Our warehouse hub is located in Hangzhou, China.
🏚️Detail Address: 2 Floor, Building 4, Hexiangjingmaoyuan, No.1984 of Moganshan Rord, Hangzhou, zhejiang, China

Ship To The Moon’s system automatically routes orders to the most efficient warehouse to ensure fast delivery, with tracking updates provided at every step.

Learn more about our Global Warehouse Network.