Help Center

Documents

Documentation Tree

How to Connect Other Stores?

Ship To The Moon support Shopify, WooCommerce and Etsy directly. To connect stores on other platforms like BigCommerce, Squarespace, Wix, eBay, or custom-built sites, use Ship To The Moon’s API Integration. Follow these steps: Step

Read More »

How much does Ship To The Moon cost?

Ship To The Moon has no subscription fees, monthly charges, or hidden costs. Instead, you only pay based on your actual needs: simply add funds to your STTM account to cover the costs of your orders—including

Read More »

How to Connect Your Etsy Store?

Follow these steps to link your Etsy store with Ship To The Moon (STTM) for seamless order fulfillment: Step 1: Locate Your Etsy Shop Name Step 2: Initiate Connection in STTM Step 3: Enter Shop

Read More »

How to Connect Your WooCommerce Store?

Follow these steps to link your WooCommerce store with Ship To The Moon (STTM) for automated dropshipping fulfillment: Step 1: Generate API Keys in Your WooCommerce Store 1.1 Access WooCommerce API Settings 1.2 Create a

Read More »

How to Connect Your Shopify Store?

Follow these steps to link your Shopify store with Ship To The Moon (STTM) for seamless dropshipping fulfillment: Step 1: Access the Store Connection Page in STTM Step 2: Navigate to the Shopify App Store

Read More »

What languages are supported?

Ship To The Moon currently offers platform support in two languages: 1. Available Languages 2. How to Switch Languages You can change the interface language in two key areas: 3. Future Language Expansion We’re actively

Read More »

How to Create a Ship To The Moon Account

Follow these steps to register your Ship To The Moon (STTM) account and start connecting your store: Step 1: Access the Sign-Up Page Navigate to https://www.shiptothemoon.com/. Locate and click the Get Started button (On the right side

Read More »

Refund and Replacement Policy Guide

For dropshipping partners, maintaining smooth order management is key to customer satisfaction. This guide outlines Ship To The Moon’s (STTM) return and replacement policies, tailored to support your dropshipping workflow by clarifying solutions for common

Read More »

How long is the processing time?

Order processing time refers to the period from when an order is placed to when it is dispatched from our warehouse. This timeline varies based on product availability, warehouse location, and order type: Standard Orders

Read More »

Where do your products ship from?

Products ship from the warehouse closest to your customer’s location (based on your target market and inventory availability): Our warehouse hub is located in Hangzhou, China.🏚️Detail Address: 2 Floor, Building 4, Hexiangjingmaoyuan, No.1984 of Moganshan

Read More »