For dropshipping partners, maintaining smooth order management is key to customer satisfaction. This guide outlines Ship To The Moon’s (STTM) return and replacement policies, tailored to support your dropshipping workflow by clarifying solutions for common
Order processing time refers to the period from when an order is placed to when it is dispatched from our warehouse. This timeline varies based on product availability, warehouse location, and order type: Standard Orders
Products ship from the warehouse closest to your customer’s location (based on your target market and inventory availability): Our warehouse hub is located in Hangzhou, China.🏚️Detail Address: 2 Floor, Building 4, Hexiangjingmaoyuan, No.1984 of Moganshan
We currently operate warehouses across three continents to serve your customers faster: Next, our warehouses in Brazil and Australia will also be put into operation. Our network ensures you can ship locally from the region
To pay for orders and use Ship To The Moon’s services, you’ll need to add funds to your account. Here’s how to top up via our supported payment methods: Step 1: Access the Top-Up Page
Shipping rates are determined by several key factors: the total weight of your products, their volume, packaging requirements, the destination country, and the chosen delivery speed. A quick note on weight vs. volume: For lighter
This aligned schedule ensures seamless coordination between our customer support and fulfillment teams—so any questions about orders, shipping, or processing can be addressed in real time during these hours. Orders placed outside of 9:00 am
Ship To The Moon is a B2B one-stop fulfillment service designed to streamline your dropshipping journey—from product sourcing to shipping—with three key advantages: competitive pricing, fast processing times, and a $0 monthly fee. We handle